Thank you for your interest in our Online Sales Opportunities!
Click here to register to shop with us. There is absolutely no obligation to purchase anything 🙂 It just ensures that we have all the information that we need when you find that item that you love. Please note – you only have to register once! You do not need to register for each event.
How it works:
During an online event video, each item will have a unique item number, which will be attached to the hanger. As we display the item and discuss the size, pricing, etc… we will also announce the item number. We will move through the racks in size order.
If you want to purchase the item, you simply comment “Sold” and include the item number. The first person to comment “Sold” gets the item. If multiple people comment “Sold” for an item, a waiting list will be formed.
If you change your mind about purchasing an item that you previously commented “Sold”, you simply comment again, but this time with “Pass” and the item number.
One of our team members will be monitoring the comments, recording the purchases, and managing any movement on the wait list.
After the event ends, we will prepare and email invoices to each person who purchased an item(s). The customer must submit their payment by the deadline (usually within 24 hours) to finalize their purchase. If they do not submit their payment by the deadline, the next person on the wait list will be notified and will be able to purchase the item if they choose.
All purchases are final and no returns or exchanges will be accepted.
Shopping after the Online Event
You can still shop the event by watching the saved video! These videos are available on Facebook and on our website. All unsold items are available for purchase. You can comment on the video, and we will coordinate your purchase. You can always email us with any questions.
We will invoice via Paypal. You will receive your invoice via the email address you provided when you registered. You do NOT need a PayPal account in order to submit your payment. You can use any credit or debit card. **Be sure to check your various folders on email to be sure the invoice doesn’t go to “updates” on gmail and/or spam.**
How will I receive my items?
When you register, you have the option of choosing whether to pick up your purchase or have it shipped to your house. Shipping cost is $8 but is FREE for purchases over $100. If you choose to pick up your purchase at our store, we will have a few pickup windows available and will offer curbside pickup.
Customer Loyalty Rewards:
We offer a customer loyalty program where you earn 1 point for every dollar spent on inventory. When you earn 250 points, you receive $20 off your next purchase! If you are a current customer, any purchases during our live events will count towards your loyalty points. If this is the first time that you are purchasing from Charlotte Warehouse Sale, we will create your loyalty account, and you begin earning points immediately! These rewards can be redeemed in store or in a Facebook Live purchase.
Share the love! Tell your friends about Charlotte Warehouse Sale. When they make their first purchase (online or in store), you will receive $5 off your next purchase. Just tell them to include your name when they register for the live event. There is no limit to the referral rewards you can earn, and they never expire! These rewards can be redeemed in store or in a Facebook Live purchase.